Terms of service

Terms of Service

Last Updated: May 10, 2026

OVERVIEW

This website is operated by One Pen SG. Throughout the site, the terms “we”, “us” and “our” refer to One Pen SG. One Pen SG is the trading name of 91 Traders Pte Ltd, a company incorporated in Singapore. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


SECTION 4 - PRICES AND BILLING

4.1 Tax Status: One Pen SG (91 Traders Pte Ltd) is not a GST-registered entity in Singapore. 4.2 Nett Pricing: All prices displayed on our website are Nett Prices. No additional Goods and Services Tax (GST) will be charged at checkout. 4.3 Shipping: Unless otherwise stated, shipping is provided free of charge for local Singapore deliveries as part of our current promotion. 4.4 Accuracy: We reserve the right to change prices and promotions at any time without notice.


SECTION 5 - SHIPPING AND DELIVERY

All products are dispatched locally from our Singapore warehouse located at Kaki Bukit. We aim to process orders within 1-2 business days. Estimated transit time is 2-3 business days via our local courier partners.


SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Singapore. You and One Pen SG agree to submit to the exclusive jurisdiction of the courts of Singapore.


SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@onepensg.com.

Our business details are as follows:

  • Trading Name: One Pen SG

  • Legal Entity: 91 Traders Pte Ltd

  • Business Registration Number (UEN): 202613077D

  • Registered Office Address: 60 Kaki Bukit Pl, #08-02, Singapore 415979

  • Phone: +65 8044 3562

  • Email: support@onepensg.com